Customer Support | HP WorkSolutions – HP Devices

Articolo aggiunto al carrello

Visualizza carrello Check-out Continua lo shopping

Support

Printers
Document Scanners
Visualizer
Film Scanner

Support Documents

Thermal Label Printer 300

KE300N Series

\ Quick Start Guide](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/KE300N-303N_QSG-Web.pdf?v=1730201829)
\ Quick Start Guide (Français, Italiano, Deutsch, & Español)](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/KE300N-303N_QSG-FIGS-Version-Web.pdf?v=1730202617)
\ User Manual](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/HPKE300N-303N_User-Manual-Web.pdf?v=1730202616)

Thermal Label Printer 200

KE200 Series

\ Quick Start Guide](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/HPKE200-HP-Thermal-Label-Printer-QSG_fb7f10ea-be33-41fe-a3bc-74fcf9d9d4cf.pdf?v=1687791459)
\ Quick Start Guide (Français, Italiano, Deutsch, & Español)](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/HPKE200-HP-Thermal-Label-Printer-QSG-FIGS_d9514493-84c2-4100-8ef8-9ec7c87cce24.pdf?v=1687791489)
\ User Manual](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/HPKE200-203-HP-Thermal-Label-Printer-User-Manual-ENGLISH_OUT.pdf?v=1689341996)
\ Manuel de l’Utilisateur (Français)](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/HPKE200-203-HP-Thermal-Label-Printer-User-Manual-FRENCH_OUT.pdf?v=1689341999)
\ Manuale Dell’utente (Italiano)](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/HPKE200-203-HP-Thermal-Label-Printer-User-Manual-ITALIAN_OUT.pdf?v=1689341999)
\ Benutzerhandbuch (Deutsch)](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/HPKE200-203-HP-Thermal-Label-Printer-User-Manual-GERMAN_OUT.pdf?v=1689341999)
\ Manual del Usuario (Español)](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/HPKE200-203-HP-Thermal-Label-Printer-User-Manual-SPANISH_OUT.pdf?v=1689341999)

Thermal Label Printer 100

KE100 Series

\ Quick Start Guide](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/HPKE100-HP-Thermal-Label-Printer-QSG_89eea843-19e9-4633-90ab-7d20260dce4b.pdf?v=1687790983)
\ Quick Start Guide (Français, Italiano, Deutsch, & Español)](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/HPKE100-HP-Thermal-Label-Printer-QSG-FIGS_7b001cd6-7333-4c3d-b101-7ffffc31a11a.pdf?v=1687790995)
\ User Manual](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/HPKE100-103-HP-Thermal-Label-Printer-User-Manual-ENGLISH_OUT_1.pdf?v=1689341556)
\ Manuel de l’Utilisateur (Français)](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/HPKE100-103-HP-Thermal-Label-Printer-User-Manual-FRENCH_OUT_1.pdf?v=1689341557)
\ Manuale Dell’utente (Italiano)](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/HPKE100-103-HP-Thermal-Label-Printer-User-Manual-ITALIAN_OUT_1.pdf?v=1689341557)
\ Benutzerhandbuch (Deutsch)](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/HPKE100-103-HP-Thermal-Label-Printer-User-Manual-GERMAN_OUT.pdf?v=1689341558)
\ Manual del Usuario (Español)](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/HPKE100-103-HP-Thermal-Label-Printer-User-Manual-SPANISH_OUT_1.pdf?v=1689341557)

Mobile Scanner

HPPS100

\ Quick Start Guide (English, Français, Italiano, Deutsch, & Español)](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/HPPS100-HP-Mobile-Scanner-QSG.pdf?v=1685364999)
\ User Manual](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/HPPS100_Branded_Personal_Scanner_Manual_22a4eb27-1023-4f30-a966-07f36ddfdc49.pdf?v=1712130887)
\ Manuel de l’Utilisateur (Français)](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/HPPS100_Branded_Personal_Scanner_Manual_FR_b751f4cb-6f21-44c2-93eb-ccc5b6f3e739.pdf?v=1712130887)
\ Manuale Dell’utente (Italiano)](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/HPPS100_Branded_Personal_Scanner_Manual_IT_f68ef619-bbf9-4963-90f6-1675600cd0b6.pdf?v=1712130887)
\ Benutzerhandbuch (Deutsch)](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/HPPS100_Branded_Personal_Scanner_Manual_GR_1e28b031-26e7-4b5c-bedb-7a76096fcfad.pdf?v=1712130887)
\ Manual del Usuario (Español)](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/HPPS100_Branded_Personal_Scanner_Manual_SP_ad8ad431-8831-4617-a19a-2d8de586210c.pdf?v=1712130887)

Wireless Mobile Scanner

HPPS100W

\ Quick Start Guide (English, Français, Italiano, Deutsch, & Español)](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/HPPS100W-HP-Mobile-Scanner-QSG-05-30-23_1.pdf?v=1694519895)

Wireless Portable Document Scanner

HPPS150

\ Quick Start Guide (English, Français, Italiano, Deutsch, & Español)](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/HPPS150-HP-Mobile-Scanner-QSG-05-30-23_1.pdf?v=1694519894)

Compact Desktop Scanner

HPPS200

\ Quick Start Guide (English, Français, Italiano, Deutsch, & Español)](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/HPPS200-HP-Mobile-Scanner-QSG.pdf?v=1685363218)
\ User Manual](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/HPPS200_Branded_Personal_Scanner_Manual_b29b94b8-cdf8-4640-a170-6d2969f4d465.pdf?v=1712131512)
\ Manuel de l’Utilisateur (Français)](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/HPPS200_Branded_Personal_Scanner_Manual_FR_950177f1-6f87-482e-9623-ddbe9f021d5f.pdf?v=1712131512)
\ Manuale Dell’utente (Italiano)](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/HPPS200_Branded_Personal_Scanner_Manual_IT_66b009ca-211d-4967-869b-67f5ab9f9258.pdf?v=1712131512)
\ Benutzerhandbuch (Deutsch)](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/HPPS200_Branded_Personal_Scanner_Manual_GR_39507cbd-136f-4fd8-8a46-12c01b986954.pdf?v=1712131512)
\ Manual del Usuario (Español)](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/HPPS200_Branded_Personal_Scanner_Manual_SP_2897f885-5ee2-43d2-8fa0-45c589fa933c.pdf?v=1712131512)

Wireless Compact Desktop Scanner

HPPS200W

\ Quick Start Guide (English, Français, Italiano, Deutsch, & Español)](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/HPPS200W-HP-Mobile-Scanner-QSG-05-16-23.pdf?v=1694519894)

Portable 4K Visualizer & Doc Camera

HPCV900

\ Quick Start Guide](/content/it/pages/support#/index.html)

FilmScan 5" TouchScreen Film Scanner

HPFS500

\ User Manual](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/HPFS500-Manual_EN_FR_013025_V1_1_1.pdf?v=1753367370)
\ Manuale Dell’utente (Italiano)](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/HPFS500-Manual_IT_1.pdf?v=1753367370)
\ Benutzerhandbuch (Deutsch)](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/HPFS500-Manual_DE_1.pdf?v=1753367370)
\ Manual del Usuario (Español)](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/HPFS500-Manual_ES_1.pdf?v=1753367370)

Shipping Label

Platform

The purpose of this section is to explain step by step how to set up the specific installation methods for the HP label printer on these platforms.

NOTE: These installation solutions for connecting to other platforms only works for HPKE100/200/300N printers. These solutions will not fully resolve the issue on the HPKE103/203/300N printers.

\ Stamps.com Desktop Application on Windows](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/HPKE200-100-Desktop-Application-Guide-Stamps.com_NEW-102623v2_out.pdf?v=1698392798)

\ FedEx ShipManager Desktop Application on Windows](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/FedEx-ShipManager-Desktop-Application-Guide-on-Windows.pdf?v=1685114594)

\ UPS.com Desktop Application on Windows](https://cdn.shopify.com/s/files/1/0752/1547/0875/files/UPS.com-Desktop-Application-Guide-on-Windows.pdf?v=1685115032)

FAQ

What makes the HP Label Printer unique?

The HP Thermal Label Printers are fast, reliable, and easy to use with a 2-year warranty. Unlike other printers, these printer work with any direct thermal labels. HP offers 203 standard dpi printers as well as 300 high-resolution dpi printers.

Does HP sell thermal labels?

Yes, HP sells its own line of direct thermal labels ranging from 4x6” shipping, 2x1” barcode, 1x1” square, 1.25x3.5” address, 2.25x0.5” jewelry, 2.25x3.5” name, and 2.25x4” mailing labels.

How do I install the driver?

For the Windows version, the plug-and-play operation of the printer automatically installs the printer to the computer once the USB connection is detected. To check that the printer has been installed, go to control panel > Devices and printers. Then, search for the printer’s name on the list. If for some reason the printer does not connect to your computer, go to hpdevices.com/setup to manually install the driver. For the Mac version, go to the setup page at hpdevices.com to select the driver, then follow the instructions on the screen.

How does the printer print without toner?

The thermal label printer is able to print without toner using the direct thermal technology built into it. Thanks to thermal labels, heating is applied to labels without the need for ink or toners saving you time and money.

Is the printer easy to use?

Yes, the shipping label printer is easy to use, and the setup is very quick. You can start printing clear, detailed labels in just a few simple steps. And of course, you can contact our support team if you have any questions.

What makes the HP document scanner unique?

The portable document scanners work efficiently and smoothly for high productivity on the go. The versatile scanners scan documents, business cards, receipts, and more at resolutions up to 1200 dpi.

Where can the document scanner be used?

The document scanners have a lightweight, travel-friendly design. Simply connect the scanner to a PC or Mac computer, then start scanning at home, in the office, or at a small business.

How do I install the driver?

Installing the driver is quick and easy. Go to the setup page at hpdevices.com to select the driver, then follow the instructions on screen.

What scanning software does the scanner use?

The HP document scanners work with the compatible HP WorkScan software. The software is easy to use and lets you preview and edit images.

Are the document scanners easy to use?

Yes, the document scanners are easy to use, and the setup is very quick. You can start scanning documents in just a few simple steps. And, of course, you can contact our support team if you have any questions.

Get in Touch

Chat with us

Live chat with a representative for instant support.

[Chat](/content/it/pages/support# "#"/index.html)

Call us

Give us a call for one-on-one communication.

Call